Job Details

Senior Analyst, Technical Writer


Date Opened: 06/14/2019

Job Type:

Job Number: 19000487

Job Description

Who We Are:

HBC is a diversified global retailer focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings. Founded in 1670, HBC is the oldest company in North America. HBC's portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.


HBC's leading banners across North America and Europe include Hudson's Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium's only department store group Galeria INNO.


HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.


The HBC India corporate teams focus on Finance & Accounting, Technology, Merchandising, and Shared Service operations.  HBC's entrance into this market has expanded the company's global footprint and further established HBC as a truly global retailer.


The teams in the India office play an integral role in supporting HBC's strategic plan. Bengaluru's workforce has deep experience in a variety of areas, including finance and accounting, technology, as well as other shared services and will support HBC's operations on an ongoing basis.  


You can learn more and view available positions in Bengaluru, by visiting


What This Position Is All About:


We are looking for an IT Security Technical Writer to produce high-quality documentation that contributes to the overall success of our security programs. IT Security Technical Writer prepare instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information among stakeholders. IT Security Technical writer will join a team of Governance, Risk and Compliance who work on policies, procedures, Auditing and reporting.


You also have:

  • A degree in Information Technology/Computer Information Systems or related.
  • Proven working experience in technical writing of software/Infrastructure/Security documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text, charts and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with IT Security

As the Senior Analyst, Technical Writer, you will:

  • Responsible for developing strong IT Security Metrics for HBC, providing clear visibility into the risk landscape, risk management, degree of confidence in Security controls and Security programs (KRI/KPI/KCI).
  • Build required documentation for information security audits, whether by performed by organization or third-party personnel
  • Produce documents for internal IT controls, evaluate the design and operational effectiveness documents
  • Responsible producing all Vendor Technology Risk related documents with the help of GRC team.
  • Produce high-quality IT Security documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of security applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Good understand of NIST Cyber Security Framework functional areas ? not a mandate
  • Provide information security awareness training to organization personnel
Work Hours

Incumbent must make themselves available during core business hours and may occasionally require off-business hours? availability.


How Often You May Travel:

  • NA

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities, from IT to Human Resources, Merchandising to Finance.
  • A culture that promotes a healthy, fulfilling work/life balance

Job Qualifications

Thank you for your interest with HBC. We look forward to reviewing your application.


HBC provides equal employment opportunities (EEO) to all employees and applicants for employment