Job Details

Desktop Support Engineer

Location: BANGALORE, KARNATAKA

Date Opened: 04/25/2019

Job Type:

Job Number: 1900029N

Job Description

Who We Are:
HBC is a diversified global retailer focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings. Founded in 1670, HBC is the oldest company in North America. HBC?s portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.

HBC?s leading banners across North America and Europe include Hudson?s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium?s only department store group Galeria INNO.

HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.

The HBC India corporate teams focus on Finance & Accounting, Technology, Merchandising and shared service operations. HBC?s entrance into this market has expanded the company?s global footprint and further established HBC as a truly global retailer.

The teams in the India office play an integral role in supporting HBC?s strategic plan. Bengaluru?s workforce has deep experience in a variety of areas, including finance and accounting, technology, as well as other shared services and will support HBC?s operations on an ongoing basis.

You can learn more and view available positions in Bengaluru, by visiting http://www.hbcindiacareers.com/.

What This Position Is All About:
The Desktop Support Engineer will help the IT Infrastructure teams with rolling Windows 10 to 5000 desktops/laptops across our North America corporate offices. 

Note: This is a 6 month contract position.

Who You Are:
  • You get things done by engaging in high level teamwork and flexing your interpersonal skills
  • You are flexible, resilient, and able to thrive in a dynamic, fast paced environment
  • A natural problem-solver, who is also intuitively analytical and creative
  • You lead by example, and can easily maintain your composure under pressure
You also have:
  • Graduate in a technical stream with 3 to 5 years of experience in desktop support and administration
  • Roll-out experience with Windows 7, Windows 10, etc.
  • Experience with SCCM using OSD from Windows 7 to Windows 10
  • Flexibility to work in shifts
As the Desktop Support Engineer, you will:
  • Assist our Engineers in North America in rolling Windows 10 to user machines
  • Responsible for builds, installs and administration through SCCM OSD imaging
  • This includes new desktops/laptops and refresh
  • Ensure the machines are successfully imaged with Windows 10 with all the default configuration
  • Keep a track of the OSD imaging and report issues to the project team
  • Help end users with issues post upgrade
How Often You May Travel:
10% within Canada

Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount


Job Qualifications

Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.