Who We Are:
HBC is a diversified
global retailer focused on driving the performance of high quality stores and
their all-channel offerings, growing through acquisitions, and unlocking the
value of real estate holdings. Founded in 1670, HBC is the oldest company in North
America. HBC's portfolio today includes formats ranging from luxury to premium
department stores to off price fashion shopping destinations, with more than
480 stores and over 66,000 employees around the world.
HBC's leading banners
across North America and Europe include Hudson's Bay, Saks Fifth Avenue, Saks
OFF 5TH the largest department store group in Germany, and Belgium's
only department store group Galeria INNO.
HBC has significant
investments in real estate joint ventures. It has partnered with Simon Property
Group Inc. in the HBS Global Properties Joint Venture, which owns properties in
the United States and Germany. In Canada, it has partnered with RioCan Real
Estate Investment Trust in the RioCan-HBC Joint Venture.
The HBC India corporate
teams focus on Finance & Accounting, Technology, Merchandising, and Shared
Service operations. HBC's entrance into this market has expanded the
company's global footprint and further established HBC as a truly global
The teams in the India
office play an integral role in supporting HBC's strategic plan. Bengaluru's
workforce has deep experience in a variety of areas, including finance and
accounting, technology, as well as other shared services and will support HBC's
operations on an ongoing basis.
You can learn more and
view available positions in Bengaluru, by visitinghttp://www.hbcindiacareers.com/.
What This Position Is All About:
The Assistant Manager - Human Resources
Solutions Group (HRSG) will primarily manage a team of HR Coordinators working
on employee related processes pertaining to HBC's stores in North America and
Additionally, identifying areas of opportunities for process optimization
and automation and leading these projects for the team.
Who You Are:
- Possess strong people
management skills and functional expertise.
- Are customer-centric and
strive to delight both internal and external customers. Ability to make
decisions that impact customer service levels with a sense of urgency.
- Are a true
solution-seeker and display outstanding judgment and critical thinking.
- Have strong leadership
and relationship building skills, and are able to communicate effectively, both
verbal and in writing.
- Are analytical with good
problem solving and troubleshooting skills. You thrive working with teams &
have a willingness to help others.
- Are proactive & can
achieve results in a fast paced environment.
You Also Have:
- Must be a Graduate in
any discipline; having a Post Graduate Diploma in Management is preferred
- 6-8 years of related
work experience, including people leadership is a must
- Experience with any
common help desk tool or similar product is preferred.
- Experience in a
retail/merchant environment and interest and understanding of the fashion
industry is highly desirable
As the Assistant Manager - HRSG, you will:
- Manage the HR processes
support for associates in assigned client groups.
- Lead workflow for all
designated employee lifecycle events including managing associate initiated
- Provide leadership to HR
coordinators and manage and resolve escalated HRSG issues.
- Coaching and continuous
feedback for overall professional growth of HR Coordinators.
- Identify and work with
the team to implement HRSG process efficiencies.
- Case management and load
balancing on HR processes, policies and system.
- Ensuring all incoming
requests are appropriately resolved and holding accountability for the same.
- Monitoring and reporting
team metrics and improvising team performance by continuous feedback through
- Quality audits to be
conducted on a timely basis to meet the desired service standards.
- Recommending solutions
to process failings and contribute to the continuous improvement of processes.
- Continuously strive to
gain customer satisfaction and minimize complaints on the delivery.
How Often You May
Life and Career at HBC:
- Be part of a world-class team; work with an adventurous
spirit; think and act like an owner-operator!
- Exposure to rewarding career advancement opportunities,
from IT to Human Resources, Merchandising to Finance.
- A culture that promotes a healthy, fulfilling work/life