Job Details

Trainee, Digital Risk Management

Location: BANGALORE, KARNATAKA

Date Opened: 10/10/2018

Job Type:

Job Number: 18000CPT

Job Description

Who We Are:
company in North America. HBC's portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.

HBC's leading banners across North America and Europe include Hudson's Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium's only department store group Galeria INNO.

HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.

The HBC India corporate teams focus on Finance & Accounting, Technology, Merchandising and Shared Service operations. HBC's entrance into this market has expanded the company's global footprint and further established HBC as a truly global retailer.

The teams in the India office play an integral role in supporting HBC's strategic plan. Bengaluru's workforce has deep experience in a variety of areas, including finance and accounting, technology, as well as other shared services and will support HBC's operations on an ongoing basis.

You can learn more and view available positions in Bengaluru, by visitinghttp://www.hbcindiacareers.com/.

What This Position Is All About:

The Trainee – Digital Risk Management is responsible for fraud detection team for banners of HBC.


Who You Are:
  • Graduation in any stream
  • Good communication and written skills
  • Detailed orientated, analytical and problem solving skills.
  • Interest to explore and learn new things and attention to detail
  • Ability to work independently, multi task and complete projects on time
  • Self motivated, flexible, adaptability and proven ability to work within a team environment
You Also Have:
  • Education – Graduation in any stream

As The Trainee – Digital Risk management, You Will:

  • Review and resolve high volumes of orders using fraud solution tools, payment systems and other appropriate data sources.
  • Organize and prioritize queue workflow.
  • Monitor account activity to ensure customers are in compliance with Gilt's payment policies and other terms of service.
  • Build and maintain effective working relationships across the team and departments as necessary.
  • Provide daily phone cover to support customer follow up requests.
  • Interpret policy, identify gaps, and recommend changes to improve OM processes.
  • Ensuring all payment disputes are dealt within timelines ensuring all efforts are made in the revenue recovery process.
  • Produce reporting on fraud and chargeback trends
  • Deliver on the SLAs defined – including Productivity, Quality
Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities from IT to Human Resources, Merchandising to Finance. 
  • A culture that promotes a healthy, fulfilling work/life balance

Job Qualifications


Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.