Job Details

Trainee, Vendor Relations

Location: BANGALORE, KARNATAKA

Date Opened: 11/22/2018

Job Type:

Job Number: 18000DQV

Job Description

Who We Are:

HBC is a diversified global retailer focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings. Founded in 1670, HBC is the oldest company in North America. HBC's portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.

 

HBC's leading banners across North America and Europe include Hudson's Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium's only department store group Galeria INNO.

 

HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.

 

The HBC India corporate teams focus on Finance & Accounting, Technology, Merchandising and Shared Service operations.  HBC's entrance into this market has expanded the company's global footprint and further established HBC as a truly global retailer.

 

The teams in the India office play an integral role in supporting HBC's strategic plan. Bengaluru's workforce has deep experience in a variety of areas, including finance and accounting, technology, as well as other shared services and will support HBC's operations on an ongoing basis.  

 

You can learn more and view available positions in Bengaluru, by visiting http://www.hbcindiacareers.com/.

 

What This Position Is All About:

The Vendor Relations team supports the management of resolving Accounts Payable related queries received through email / phone from vendors and internal partners such as merchants, the Finance Shared Services team in North America and other business groups. The position provides leadership and direction to a team of associates involved in day-to-day resolution of queries, besides providing insights about team and business performance, proactively addressing situations, creating a good rapport with business partners and a positive approach towards constant improvement. The position will report to the Team Leader – Vendor Relations.

 
Who You Are:
  • Very good written and verbal communication to handle customers and suppliers from North America
  • Strong expertise in handling customer queries (email / phone) – Accounts Payable related query handling preferred
  • To manage business and supplier queries, providing advice, support and feedback clarification on process and agree new ways of working
  • Ability to handle escalated issues in a composed, yet result-oriented manner
  • 2-4 yrs of experience 
You also have:
  • Exposure to tools like Mainframe, Oracle, Zen Desk (query management)
  • Working experience in retail industry
  • Experience with both GIC/Shared service and BPO environments

As the Associate, Vendor Relations, you will:

  • Work with various business partners via meetings/VCR to resolve issues, provide clarification on process and agree new ways of working
  • Intensive problem solving role, queries to be worked to conclusion; a high degree of judgment and decision making to ensure payment and charging accurately
  • Ensuring accurate & timely accounting postings and timely reconciliation in order to protect company profit

How Often You May Travel:

  • NA

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
  • Exposure to rewarding career advancement opportunities from IT to Human Resources, Merchandising to Finance.
  • A culture that promotes a healthy, fulfilling work/life balance

Job Qualifications

Thank you for your interest with HBC. We look forward to reviewing your application.

 

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.