Job Details

Lead, CRM Developer

Location: BANGALORE, KARNATAKA

Date Opened: 06/22/2020

Job Type:

Job Number: 20000208

Job Description

What This Position Is All About:
 

The Lead Technical Analyst will be responsible for delivering technical solutions to help drive Marketing strategies by solving technical challenges and maintain solid processes for the Common CRM platform. This will help to drive an excellent experience for the Customers across for all HBC banners (Hudson's Bay, Saks 5th Avenue, Saks Off 5th and Lord & Taylor).

 

The Lead Technical Analysts are equipped to handle a variety of technology problems varying from front-end systems, to integrations with back-end systems. You are well versed in multiple technologies and environments.  You are comfortable working closely with business stakeholders, solution vendors and other developers.  You will be able to troubleshoot and resolve technical challenges on a multi-component platform.  You thrive in a technical environment, behind a keyboard as well as within a brainstorming session. You will be part technical, part creative and feel comfortable coming up with ideas on how to provide the best solutions for the company. 

 
Who You Are:
  • A keen understanding of servers & platform architecture
  • Understanding of security requirements.
  • Excellent verbal and written communications skills, with an ability to express complex technical concepts
  • Ability to liaison with Business stakeholders as necessary; ability to lead cross-functional teams to facilitate solutions.
  • Excellent analytical, problem-solving, and conceptual skills and the ability to take an innovative approach to business problems.
  • Strong interpersonal skills with a focus on teamwork and managing small teams, sharing knowledge and expertise as it relates to the role.
  • Knowledge of Oracle product line.
  • Knowledge of Informatica ETL processes.
You Also Have:
  • Bachelor's degree, or equivalent, with 7-10 years of relevant work history
  • Experience in development of functional/technical specifications and documentation.
  • Excellent analytical, problem-solving, and conceptual skills and the ability to take an innovative approach to business problems.
  • Strong interpersonal skills with a focus on teamwork, sharing knowledge and expertise as it relates to the role.
  • Knowledge of Clienteling, CRM, and sales audit processing solutions in a retail environment.
  • Knowledge of ETL, Windows Server OS.
  • Strong hands on knowledge of Oracle PL/SQL, Stored Procedures, and DB2 is mandatory. 
  • Strong hands on knowledge of UI framework – HTML, CSS, and JSP etc. is mandatory.
  • Candidate should have hands on knowledge on one of the following emerging technologies – Ruby on Rails, Angular JS, Node JS , Express JS etc
  • Ability to take ownership of assigned work, around ability to handle several tasks simultaneously.
  • Experience in managing smalls teams and assigning tasks based on priorities.

As The Lead Technical Analyst, Customer Facing Technology, You Will:

  • Determine simple solutions for complex business problems related to the Customer PII collection, Clienteling and other customer facing applications using visual mockups, context diagrams, and technical specifications
  • Collaborate with software developers and technical teams to ensure the successful execution of user requirements.
  • Provides technical documentation to illustrate what is changing in the environment.
  • Assist developers and testers in defining and implementing new products and functionality enhancements.
  • Assist with troubleshooting and problem solving – producing quick and well thought out solutions.
  • Work with production and application support team to help them resolve queries. This also includes working on weekends on rotation basis.
Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance.
  • Benefits package for all eligible full-time employees.

Job Qualifications

Thank you for your interest with HBC. We look forward to reviewing your application.

 

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.