Associate – Corporate Card and Travel:

Role Profile

The Travel and Expense Specialist is responsible for the day-to-day review of claims submitted by associate as per Travel & Expense policy. The position requires a customer centric, diligent, hard-working individual with experience in working in Customer Service environment and knowledge of T&E processes and solutions to drive outstanding customer service and operational efficiency. The role entails the provision of services within the scope of T&E daily operations delivery, corporate card activities, month end activities, travel account reconciliation and customer support.

Primary Role responsibilities include:

• Administration of Travel & Expense system (Concur).
• Administration of Corporate Card activities.
• Need to perform Month End activities, Reconciliations and Reporting.
• Establish User profiles and maintain all users in the T&E tool working closely to align with the administration of the corporate credit card program.
• Final authority for all Expense Report submissions ensuring company policies and procedures are followed while making expense report audit decisions
• Main point of contact for all travel, expense and credit card questions
• Troubleshoot system and user access issues
• Work cross functionally with and support all departments in North America on travel initiatives
• Intermediate Excel and Power Point skills required
• Excellent interpersonal, verbal and written communication skills a must with the ability to interact with all levels of Management and external partners
• Team player attitude is critical
• Ability to work in a fast-paced environment with a sense of urgency
• Confidential approach to sensitive information

Additional Roles and Responsibilities (HBC India Team):

Collaborates with internal and external stakeholders to enable the GIC to succeed as well as build the employer brand in the community.

Education and Experience:

B.com/ BBM/ BBA/ MBA

Knowledge of Corporate Card and Travel process

0 to 3 years Corporate Card and Travel experience