Analyst, HRIS - India (Contract)
Job Description
What This Position Is All About:
Reporting to the Sr Analyst, HRIS and working closely with the HR technology team, the HRIS Analyst plays a pivotal role in supporting the HR Teams in using our HRIS systems correctly and assists them in resolving any problems
they may have. With a passion for helping others the candidate must be an effective communicator with excellent system skills and the ability to hone in on a problem to resolve it quickly.
Who You Are:
● A logical thinker who can follow system processes and identify the problem area
● Highly focused and solution oriented
● Can multi-task and have good time management skills
● Adaptable and flexible and able to work independently with minimal assistance
You also have:
● 2 - 3 years of overall HRIS or IT Support experience with a proven track record of assisting resolution to regular problems
● Experience with Workday
● Functional contributor to system enhancements and changes
● Solid understanding of organizational management and ability to relate employee moves and changes to corresponding positions within the org structure.
● Strong attention to detail
● Excellent communication, collaboration and time management skills
As an Analyst, you will:
● Provide first tire operational support for our HR System (Workday) and processes.
● Responsible for monitoring and responding to queries through the Jira ticketing system in a timely manner.
● Investigate and troubleshoot system related questions and issues from the HR Team and other end users.
● Work with the IT team to resolve any escalated issues.
● Assist with creating ad hoc reports to meet business requirements.
● Assist with the testing process by carrying out tests, identifying problems and analyzing downstream impacts.
● Support the Sr Analyst, HRIS on any functional enhancement requests as needed
● Maintain system processes and requirements within configuration workbooks
● Review and assist with updating HRIS with EIB loads, such as salary changes, job changes,
allocation, etc.
● Participate in internal data governance audit reviews; identify and share requested improvements
and ensure system users follow best practice approach
● Assist with internal and external audit requests
● Has a high degree of understanding and adherence of the confidentiality of information
● Maturity to be able to organize themselves to complete critical tasks first and rank less critical tasks correctly
JOB QUALIFICATIONS
● Diploma or degree in IT or HR.
● Advanced Excel, SQL and a basic understanding of database systems.
● Any Workday certification would be an added advantage.
● Knowledge of HR operations.
● Excellent analytical, problem solving and communication